TelePacific Communications Treats Your Business Network like Its Own

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One business person is trying to expand his market in New York by adding new branches. Another is attempting to start her own shop in Seattle. Yet another is trying to improve his company’s customer service quality in Florida, knowing that it will ultimately improve his bottom line. No matter what part of the country each business person operates in, they all can rest assured that their telecommunication needs will be covered through TelePacific Communications.

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TelePacific Communications is known for its top-notch coverage and quality customer service. Although the company’s networks are based in Texas, Nevada and California, its coverage spans as far as the Sunshine State to the Big Apple, helping to keep your business shining bright and remaining healthy and robust in the area of communication. Businesses around the country are connected in a private cloud environment coupled with collocation, thus ensuring an increased level of application availability.

TelePacific Communications’ reach actually goes beyond the United States to other countries – specifically, a whopping 600 cities in more than 60 nations throughout the globe. With a total of 800 points-of-presence, the company’s Internet protocol virtual private network stands out and is more than capable of meeting your individual business needs. The network features 50,000 fiber strand miles, metro ,Ethernet access and 29 switches, including Softswitch technologies. Optics and NG routers also make up this next-generation offering.

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TelePacific Communications offers strong bandwidth and access for its customers, which means that you can connect with your customers without having to worry about losing your connection when you need it the most. Whether you are trying to maintain a relationship with existing customers or reach out to new customers, communication is key – and this means that the company’s telecommunication network is key to your success. TelePacific Communications understands this and treats the quality of your business communication network like its own.

Can your Telecommunications Company Stand Up to the Test?

With new forms of communication evolving frequently and maturing rapidly, it sometimes is hard to be able to determine if you are getting the best deal with a company that actually meets your specific needs.  If you are under contract with a company that only offers a few packages and also only offers you a discount when you tell them you are thinking of changing carriers, perhaps you should rethink your relationship.

Most telecommunications giants seem to view their customers as numbers and view all of them as requiring pretty much the same needs.  This leads to a very limited number of broadly generalized packages from which to choose.  Most users end up feeling that they are paying too much to fulfill their more modest needs but have little choice and therefore selected the most acceptable package that came closest to matching their wants.

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Particularly in such a challenging financial climate, businesses need to find as many ways to save, but in order to keep business going and also hopefully growing, they must have some form of communications in order to stay in touch with their customer bases and try to find new prospective buyers.  If it feels as if you are being taken advantage of by your current telecom provider, you gut reaction is most likely correct.

It never hurts to get a second opinion and with TelePacific Communications, that is exactly what you get: a professional yet unbiased evaluation of your current set up and recommendations on how to obtain your personal ideal communications structure, with suggestions as to how to achieve these results.

Many small and mid-sized businesses have saved significantly through such a simple and free audit.  Just as a matter of practical economic protocol, it would make complete sense to for any business to have a free evaluation conducted on such an important and costly expense as their communication system.  Check out TelePacific Communications to see if your current provider can stand up to the test.

How Non-Profits Profit with TelePacific Communications

Non-profit organizations are constantly seeking quality services with reasonable pricing.  This means that they must constantly watch their budgets and determine the best places to gain services to help them in their core efforts to benefit others.

Typically, finding basic services such as telecommunications requires that non-profits must pay the normal and regular fees that other for-profit enterprises pay to operate.  It has been with great pleasure and appreciation that non-profits have discovered that one player in the telecommunications industry recognizes the value and commitment that non-profits provide to the general public and is willing to award such efforts by partnering up with them to obtain the best telecom package possible.

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Meet TelePacific Communications, who is dedicated to assisting non-profits in upgrading their telecom infrastructure to remain at the front edge of technology while serving their customer base.  TelePacific Communications has structured a generous program that allows non-profits to reduce costs by as much as 80% while staying competitive and current in their services and equipment.

Using their typical creative and society-oriented approach, TelePacific Communications has teamed up with both state and federal programs such as the California Teleconnect Fund and the Universal Service Administrative Company E-Rate programs to offer competitive and affordable customized packages.  By properly integrating such special subsidized government offerings with the already competitive packages offered by TelePacific Communications, non-profits have been able to enjoy substantial savings while retaining quality and reliable communications services from one of the most reputable and used telecommunications companies in the United States.

When you consider the flexible bundling options and equipment selections available, now non-profits can run with the big commercial and for-profit organizations and remain committed to their special causes.  By properly managing basic yet necessary expenses such as communication services, non-profits end up with more money to give to those whom they are intended to serve. 

If you are paying regular rates while operating as a non-profit, perhaps it is time for you to find a telecom company that believes as much as you that giving back to special causes is important!

TelePacific Communications’ Products and Service Keep Your Business in Business

You need to keep your business connected to suppliers and customers alike, and a fiber network will certainly do the trick.  However, when you review your service provider options – Verizon or AT&T, for instance – you immediately cringe: Surveys show that these companies offer poor customer service, and the last think you need is a service provider that actually prevents you from doing your job.  With TelePacific Communications, you actually have an advocate that will provide you with the best products and service available in the market so that you can do what you do best – running your business and making money.

AT&T, Verizon and CenturyLink in Nevada and California – TelePacifc Communications’ biggest competitors – are on the list of the worst companies, according to the American Customer Satisfaction Index in 2013.  The company’s 40,000-plus customers can attest to the fact that the company offers more than a million quality lines throughout the United States, and the company’s customer service is one of a kind – no matter where your business is located.

In fact, this company actually grew from 2007 to 2012 – for six years straight, according to Inc.  Magazine, due to its stellar service.  In fact, the company has been named the number-one competitive local exchange carrier (CLEC) in America.  Its recent awards from Next Generation Networks and Telephony Magazine further confirm why this company is a leader in its field.

When you are running your business, life is hectic enough without wondering whether your lines will work effectively long-term or whether you will have to fight for good service – the service you are already paying for and thus should naturally expect from your telecom carrier. TelePacific Communications is a leading service provider that can squelch these concerns so that you can stop worrying about your communication lines and start focusing on your bottom line.

REPOST: Can Two-Factor Authentication Keep Your Company's Data Safe?

Hacking has plagued Internet users for as long as the World Wide Web has been available for public use.  With mobile adding to Internet platforms, web companies invest greatly to protect consumers' privacy, many prefer to have their own security checks in place.  This Mashable article discusses the effectiveness of the two-step verification process and other more hack prevention tactics.

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Peter asks,

"What's the best way to keep my organization safe from hacking? Is Two-Factor Authentication enough?"

Great question. In the last year, the topic of two-factor authentication — sometimes called two-step verification has become a hot topic amongst consumers and business users.

The idea behind two-factor authentication is that in addition to your regular password, users need to provide an additional bit of information when logging into a service or application. This information is usually a one-time password that is generated either using a mobile app or a physical device such as the YubiKey. Sometimes, those one-time passwords are sent via text message to a user's mobile phone.

Depending on the service and the security settings, these additional passcodes can be required on every login or just when logging in on new machines or from new locations. Most services also require users to re-authenticate themselves every 30 days, regardless of location. The idea is that by requiring additional information that can only be provided by the authorized person, hacks by outsiders are much less likely.

Google first offered two-factor authentication for its Google Apps and Gmail accounts back in 2010. Facebook followed up with its own version of two-factor verification in 2011. In the last year, we've seen other consumer-facing companies follow suit, including Dropbox, LinkedIn,Apple, Microsoft and Twitter.

OK — so is this enough to prevent your organization from being hacked? It's a good step — but two-factor authentication is nota panacea.

The important thing to remember about two-factor authentication is that like all security, it's only as strong as its weakest link. Many companies offer users a way to verify their logins using a mobile app or an SMS code. This means that if a user loses his phone, he's going to lose physical control over that method of authentication.

Because most services don't require users to use a passcode for every login (especially on known machines or networks), if someone gains physical access to your machine, your information could still be compromised.

These situations are unlikely vectors for most hacks, but it's important to remember that while it's a good start, two-factor authentication is not the only solution for security.

If you use consumer-facing web products with your business, we highly recommend requiring all users to use and enable two-factor authentication. In the past few months, we've seen a spate of phishing attacks targeting various organizations that use Google Apps. The use of two-factor authentication greatly reduces the ability for those attackers to break-into accounts, even if they are able to get a user to give up their password.

Here are some additional tips to use in conjunction with two-factor authentication:

• Require all employees to use a different and distinct password for every web service used by the company. What frequently happens is that someone uses the same password for their email as they do for a CMS. That means that even if a hacker can't phish his way into the mail system, he might be able to access other services controlled by that same username.
• Encourage or require all employees to use a password management app such asLastPass or 1Password. I don't actually know the password for most of my most important accounts. Why? Because I use 1Password — a password manager that works on Mac, PC and iOS. Solutions such as PassPack and LastPass are often even more ideal for businesses because they allow employees to share passwords to accounts with one another, without revealing the actual password. It also makes updating shared passwords very, very simple.
• Have a plan in place in case a phone or laptop is stolen. Applications such as Preycan help users track stolen or missing devices. Additionally, tools such as Apple's Find My iPhone and Samsung's Find My Mobile allow users to track and remotely wipe their lost or stolen smartphones.
• Educate employees about phishing scams and tactics. Even the most seemingly-savvy employees can get phished, so it's important to regularly explain best-practices and common phishing techniques to employees. Also, NEVER email passwords.
• Practice what you preach. If you're spreading the gospel of two-factor authentication, make sure you use it yourself.

eSecurity is constantly evolving. Telepacific helps customers thwart malicious attacks with products like OneSecure.  Like this Facebook page to stay updated about the company's other products.

TelePacific Communications Keeps Your Business Communication Lines Stronger than Ever

When your business relies on steady communication in order to thrive, you cannot afford anything less than the best communication service.  After all, your business is on the line, and if it is not on the best communication line available, this could ultimately affect your bottom line.  TelePacific Communications has more than a million lines throughout the country so that you can keep your business moving forward in today’s economy.

Draw the line with companies that offer poor communication service – either in the quality of their telecom devices or in the quality of their customer service.  TelePacific Communications is one company that focuses on offering high-quality network technology along with customer service.  The company offers a modern infrastructure, including metro Ethernet access, soft switches, optics, and NG routers.  In addition, regarding broadband service, businesses in Texas, Nevada and California can have Ethernet, fixed wireless and copper access.

No matter where your business is situated – in East or the West – TelePacific Communications can easily cover you telecommunication needs.  It actually has a private Internet protocol solution that provides a virtual private network covering more than 600 cities in more than 60 nations.

If you need top-notch communication services but want to reduce your expenses or to embrace a technology upgrade, you can even choose to participate in TelePacific Communications’ leasing program and get upgrades right away.  The company truly does work hard with you in mind – striving to meet your unique needs no matter where you do business.

With communication services from a leading company such as TelePacific Communications, you cannot go wrong.  The company has actually received recent awards from Next Generation Networks and Telephony Magazine.  TelePacific Communications will allow you to operate with top-of-the-line service so that you can keep your communication line with customers strong in addition to keeping your bottom line robust for the coming years. 

TelePacific Communications – First in Awards, Technology, and Customer Service

TelePacificCommunications is an impressive company.

With over 40,000 business customers across the United States, it was named one of the Fastest Growing Private Companies in America by Inc. Magazine for six consecutive years.  It was also named one of the largest and fastest growing private firms by the Los Angeles Business Journal for five consecutive years.

Besides the awards, TelePacific is also known for using the latest technology in its telecom services – technology for businesses large and small, no matter what part of the country your business is in.

TelePacific services include:

·         Metro Ethernet access, with EOC, FW, and NNI capabilities

·         Twenty-nine switches, including Softswitches, and Softswitch architecture with Broadsoft/ACME/GenBand and SIP enabling

·         NG routers

·         An MPLS core with single and multiple 10G links for optimal bandwidth and access, and an MPLS IP network with QoS

·         Broadband solutions such as Ethernet over copper and fixed wireless

·         Continuity and security solutions to protect your business from everything from natural disasters to human error

·         Cloud services so that you are never far from your network, and data back up services so that you can easily and safely protect your data

·         Data networking, with a variety of options and speeds to choose from, such as DSL, T-1, Ethernet, fixed wireless, and WAN solutions

·         Mobile feature phones, Smartphones, and BlackBerry handsets, with a variety of calling plans and options for your business

·         Local and long distance phone options, many of which have enhanced features, such as voice-only PRI, SuperTrunks, and SIP VoIP

If all of this sounds a little overwhelming, not to worry: TelePacific has an expert staff of technicians and customer service representatives that will work hard to customize the communication needs of your business – just one more reason they are so impressive.

Improving Communications to Increase Profits

There is nothing that can upset a customer more than poor or shoddy communications from a business.  Your clients want to know that they are being listened to and that your business cares about them.  Trying to place blame on poor or unreliable communications because of inadequate and out of date equipment, whether it is voice systems or data transfer services, can easily be perceived as just another reason to prove that you do not really care.

TelePacificCommunications is one company that has become a leader in the communication industry precisely because they understand the importance of carefully listening to their customers and responding appropriately with answers that solve problems and issues that can and will occur no matter how carefully we plan ahead.  They have built their reputation and continuing success by creating a formula that ensures that their small and medium sized businesses keep ahead of the communications game by using the best and latest equipment and services available.

Knowing that alert and caring responses to the needs of each customer is crucial to their success, TelePacific Communications brings the right knowledge and expertise to each of their customers so that they too can increase their profits by keeping their lines of communication open and flowing.  In addition to installing the correct hardware, TelePacific Communications also keeps their fingers on the pulse of the industry, so as newer and more efficient methods and equipment are developed, they are able to bring such essential improvements on board to each of their many valued clients.

In these times, keeping at the forefront of communications technology goes a long way to maintaining leadership in a vast and complex industry.  TelePacific Communications knows what it takes to keep leading and delivering quality services that produces profitable results for their client base.

Be sure to take advantage of their free audit service, which can reveal many approaches that will directly improve your bottom line results!

Maximizing Communications Capabilities for Your Company

If there is one thing more important than anything else in keeping your business relevant and profitable, that would be communications. Communication allows companies to inform their existing customers and potential prospects how they can best provide goods and/or services to improve the quality of their lives.

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When it comes to maximizing communications capabilities for your company, one company that gets it right is TelePacific Communications. They work with small, medium and large businesses on a personal level to ensure that the specific needs of each company are addressed and resolved to keep the channels of communication open and flowing.

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In addition to providing quality and reliable local and long distance voice services and voicemail, TelePacific Communications makes effective use of leading edge technologies such as wireless networks and cloud services. They guarantee uptime, and as a result businesses that work with them have learned to expect fast and expert response times whenever the need arises.

Additionally, TelePacific Communications considers each business customer as a partner in their success and they completely understand that bottom line results are essential for every enterprise. They are more than willing to roll up their sleeves and work in concert with their clients to make sure that the services they provide are appropriate and precisely what is needed to make their way in day to day business practices.

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Their clients range from recognizable names such as Hilton Garden Inn and John Elway’s Crown Toyota all the way to smaller but essential companies such as the Orange County Bar Foundation and Liberty Pacific Medical Imaging. All of these companies have one thing in common and that is the satisfaction of knowing that their lines of communication and data transfer remains fast, clear and super reliable.

TelePacific Communications - Benefits of Local Telecommunications

Benefits of Local Telecommunications

Larger telecommunication companies like Verizon, AT&T, and Centurylink have taken a firm hold of the industry marketplace and many businesses have signed contacts with large corporations out of brand recognition and too little research. For many customers, however, better telecommunication options lie with locally based and operated companies that can offer better service for businesses and residential customers.

California and Nevada customers have been enjoying the services of locally based company TelePacificCommunications since the company's inception in 1998. The company has grown rapidly in the past 15 years, with nearly four times the employees and over 12 times the amount of lines serviced. The reason for the company's success is it's dedication to high quality customer service with a locally based atmosphere and support system. Many companies provide high quality telecommunication systems, but instead of relying on national customer service centers, TelePacific has integrated 28 local offices and four customer service call centers. This locally based service approach grants employees a stronger appreciation of customers' areas and a stronger knowledge of each region and the demographically required needs.

Of course, all telecommunication companies need a strong infrastructure in order to succeed. TelePacific has built a solid and dependable network that gives customers ultra faster internet connection speeds, as well as local and long distance calling options that can be optimized to each business or residential customer. While their customer service is a critical business element, customers give TelePacific a 92 percent satisfaction rating, as reported by a third party survey company. As TelePacific expands into new territories, including the state of Texas, their network and infrastructure will continue to improve.

Local businesses are able typically able to offer better customer service due to a more intimate knowledge and appreciation for their customers. As more locally based telecommunication companies begin to improve service, giant business like Verizon and AT&T may become the inferior option.